Πως να κάνεις reset/σύνδεση το hyperloq? (Android Version)

Need a bit more help with Android?

🤖 How to Connect NeoTag (Android Version)

📌 Requirements:
• Bluetooth turned on
• Android 9.0 or newer
• Updated Find My Device app
• Screen lock enabled (PIN, pattern, or Face ID)

✅ Make sure Bluetooth is active and your device is running Android 9 or later.
✅ Enable screen lock (e.g., PIN, pattern, or Face ID).
✅ Download or update the Google Find My Device / Google Find Hub app from the Play Store.

⚠️ Important Note:
Verify this setting is enabled:
Settings > Location > Find My Device > App Permissions > Nearby Devices > Allow

1️⃣ Remove the protective film from the device — NeoTag will appear shortly.
(⚠️ You have 2 minutes to connect it; otherwise, you will need to reset.)

2️⃣ When LocaTag appears, tap Connect and follow the on-screen instructions.

3️⃣ Once paired, you can locate it on the map or trigger a sound.

🔄 Reset Instructions

Follow these steps to properly reset and reconnect your device.

✅ Preparation

1. Make sure the battery’s protective film has been removed.

2. Turn on Bluetooth on your phone.

3. Update your phone’s software to the latest version.

4. Open the Google Find My Device / Google Find Hub app.

5. 🔧 Resetting the Device

   1. Open the NeoTag’s back cover using the triangular tool included in the package.

   2. Remove the battery from the device.

   3. Carefully reinsert the battery.
      You will hear a distinctive “beep beep beep” sound.

   4. Quickly press the button on the bottom right 5 times.

   5. On the 5th press, hold the button until you hear the same “beep beep beep” sound again.

   ---

   📱 Pairing the Device

   1. In the Google Find My Device / Google Find Hub app, tap the refresh icon.

   2. Wait until the device appears with the name LocaTag.

   3. Tap Connect.

   4. Select Accept and Continue.

   5. Tap Open App to complete the setup.

   ---

   ⚠️ Troubleshooting

   📌 If the device keeps disconnecting from the app:

   You need to enable 2-Step Verification.

   How to enable 2-Step Verification on Android:

   1. Open the Settings app.

   2. Scroll down and tap Google.

   3. Tap Manage your Google Account.

   4. Go to the Security tab (top menu).

   5. Under Signing in to Google, tap 2-Step Verification.

   6. Tap Get Started and sign in again if prompted.

   7. Choose a method:
      • Recommended: Google Prompts (a notification will appear on your phone for confirmation).
      • Alternatively, you can use SMS codes or download the Google Authenticator app.

   8. Follow the on-screen steps to finish the setup.

   ---

   📌 If the device isn’t updating its location when it’s far away:

   Make sure you enable the setting for tracking offline devices, using the option “Network in All Areas.”

6. ⚠️ Having Trouble?

   If the device doesn’t reset or doesn’t appear, please contact the Hyperloq Support Team:

   📧 info@hyperloq.com
   📞 +30 210 700 1507